These terms and conditions govern all interactions between You (the customer) and Us (the Service Provider). By using our services, you agree to these terms. Please note that some sections may limit our liability.
Definitions
Service Provider: Ulysea Group, including its affiliates and subsidiaries.
Services: Any work, assistance, or consultation provided by us, including pre- and post-service support.
You: The individual or company requesting our services.
Services We Provide
We act as intermediaries to connect clients with specific solutions or providers based on your needs.
We aim to ensure smooth communication and negotiations between all parties involved.
Additional services such as custom consultations, valuations, or research may be available upon request.
Our Responsibilities
We perform our services with professionalism, care, and diligence.
We communicate promptly and accurately during all interactions.
Information shared with you (e.g., market insights or counterparties) is given in good faith but without guarantees.
Confidentiality
We respect your privacy and handle sensitive information confidentially.
Exceptions apply for publicly available information or legal requirements.
Confidentiality obligations last for three years after our services conclude.
Your Responsibilities
You must provide accurate and timely information for us to perform our services effectively.
If acting on behalf of someone else, you confirm you have the authority to represent them.
For any follow-up or operational queries, please use the designated communication channels provided.
Liability
While we strive for accuracy and efficiency, we are not liable for any decisions or outcomes made based on the information or services provided.
Governing Law
These terms are governed by United Arab Emirates laws.
If you have any questions about these terms, feel free to contact us here.